Tenant FAQs

Applying & Leasing

• How do I apply?

  Visit www.salsberrypropertymanagement.com → Search Rentals → Select a home → Apply Now

  Application fee: $50 per adult applicant.

• What do you check?

  • Income (typically 3x rent, flexible w/ low credit history)
  • Background check
  • Credit check
  • Eviction history

• Do you accept applicants with past felonies?

  Yes — reviewed case-by-case based on time passed and circumstances. We believe in second chances.

  Minimum credit score? 620+ preferred, but we evaluate the whole story — not just a number. Co-signers allowed.

  Approval time: Usually within 24 hours

  Schedule a showing: On the same property page — click Schedule Showing

Pets & ESAs

• Pets allowed?

  Yes — we judge the dog, not the breed

  Pet deposit: $300 refundable

  ESAs: Accepted with documentation (no pet fee)

• Move-In Process

  • Deposit = one month’s rent (due at lease signing)
  • First month’s rent due before keys
  • Must move in within 45 days
  • Move-in instructions sent 1 week prior
  • Keys via manager meeting or lockbox code (spare keys & garage remote in kitchen drawer)

• Move-in inspection

  Sent via Z-Inspector — 7 days to submit with photos

• Move-Out Process

  • Return home same condition minus normal wear & tear
  • Access via lockbox or back door (lockbox provided 7 days prior)
  • Move-out inspection: within 3 business days
  • Deposit returned: within 30 days w/ forwarding address

• Rent & Payments

  Where to pay: Rentvine tenant portal
  Preferred method: ACH / e-check (Credit card fee ~3.5%)

  Rent due: 1st
  Late after: 3rd
  Typical late fee: $50 + $25/day (refer to lease)

  Partial payments: ❌ Not accepted
  Roommate payments: ✅ Yes, but must be submitted together

  Declined payments: Must be resubmitted immediately
  (most common reason = insufficient funds when clearing)

• Maintenance Requests

  Submit: Tenant portal
  Triage: Vendoroo assistant handles first

  Emergency examples:

  • Active water leak
  • A/C outage in extreme weather
  • Electrical hazard
  • No working toilet

• Tenant Responsibilities

  
  

  ✅ Light bulbs
  ✅ Air filters
  ✅ Smoke detector batteries
  ✅ Dryer vent cleaning
  ✅ Lawn care (unless listing says otherwise)
  🚫 No wipes in toilets

• Utilities

  • Must show proof before move-in
  • Electric / Internet: contact Matt
  • Water: city service
  • HOA dues: paid by owner

• Lease Changes

  Lease renewal: Contact Matt or Parker

  Adding/Removing tenants:

  • New tenants must apply
  • Remaining must re-qualify

  Subleasing: ❌ Not permitted

  Breaking lease:

  • Deposit forfeited
  • Rent due until re-rented
  • Tenant responsible for make-ready costs

• Owner Payments

  • Owner draws paid 1–3 business days after tenant payment
  • Posted to owner ~2 business days later
  • Monthly financial statements
  • Annual tax forms provided